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FlowerStore.ph rider operations improve with BUx’s OTC solution for COD payments

 

“We offer Cash On Delivery (COD) as a payment method and our network of 

delivery riders remit the payments back to us. BUx provides fast 

implementation, multiple payment options and a fixed rate for our remittances.”

 

Diego Lozano, Head of Operations (Philippines)

FlowerStore.ph is the #1 same-day flower delivery service in the Philippines

About FlowerStore.ph

FlowerStore.ph is the Philippine’s leading online flower and gift store offering an extensive catalogue of fresh flowers and potted plants, curated gift boxes, edible fruit arrangements, home and living accessories with growing delivery touchpoints within Metro Manila, Cainta, Taytay, Cebu City, and Davao.

The Challenge

February is one of the busiest months for FlowerStore.ph, mainly driven by Valentine’s Day held every February 14th. Even with the restrictions surrounding the COVID-19 pandemic, Filipinos still go the extra mile to show their loved ones appreciation through gift-giving by shopping online. One of the payment methods offered by FlowerStore.ph is Cash On Delivery (COD) which involves the process of the rider receiving cash from the customer upon delivery of the product. The country’s slow digital payment penetration, with the majority of Filipinos using cash as their main payment option, has put Cash On Delivery (COD) as a must-have payment option for online stores so customers are able to pay via over-the-counter locations across the country. 

FlowerStore.ph offers an extensive catalogue of flowers and gifts online

Before BUx, FlowerStore had an in-house finance team focused solely on the rider’s COD remittances which cost the company money as processes were slow and manual. FlowerStore.ph needed a payment solution partner that would help the riders complete all their Cash On Delivery (COD) transactions securely from the customer down to the business.

Why BUx

FlowerStore.ph partnered with BUx to make Cash On Delivery (COD) transactions for riders seamless and secure. BUx offers fast payment implementation, extensive partner network and fixed rates. FlowerStore.ph riders can simply visit the nearest 7-Eleven branch and send money to FlowerStore.ph instead of reporting back to their headquarters to submit the cash physically. This increased efficiency in operations, reconciliation and security in the company.

Featured BUx solution

Over-the-counter remittances with over 50,000 locations nationwide (7-Eleven, Cebuana Lhuillier, Palawan Pawnshop, Robinsons Department Store, RD Pawnshop, etc.)

Want to power up your business for your Cash on Delivery (COD) collections or other payment methods like FlowerStore.ph? BUx is a secure SME-focused payment service that offers a wide range of solutions. Sign up for a free BUxBIZ account here.

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