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J&A Ticket and Tours digitizes payments for online travel bookings with BUx payment links

“Having a trusted payment partner is a must especially since many small businesses are going online. We have been using BUx since 2020 and it has streamlined our payment operations and helped decrease our overhead costs. It also has very low fees which gives our customers more savings compared to other payment channels.”

John Pineda, Owner of J&A Ticket and Tours

About J&A Ticket and Tours

J&A Tickets and Tours is a local travel agency based in Sibalom, Antique offering domestic and international airline ticketing, ferry transport and RORO bus booking services.

The Challenge

When the team at J&A Tickets and Tours started actively pushing their business online through social media advertising, it caused a surge of online traffic and inquiries. However, converting these engagements into sales was a challenge. One of the reasons was the absence of an online payment system that allows customers to pay securely and easily through a number of different channels aside from debit/credit cards and bank transfers. According to John Pineda, owner of J&A Tickets and Tours, people were hesitant to send their payments online due to security reasons and a majority of their customers were unbanked. Most customers pay via remittance centers which also have high fees per transaction. Similarly, it was a hassle internally because J&A Tickets and Tours team needed to physically go out and collect payments from the remittance centers, deposit the cash to their bank account and track the whole process manually.

Why BUx

BUX helped J&A Tickets and Tours establish their new online presence by providing a secure and convenient payment method with low fees as well as automating their internal payment operations for online transport bookings. Customers can easily visit  the nearest payment center and pay using the BUx payment link customized and provided by J&A Tickets and Tours. The team can internally check customer payments in real-time, see a consolidated view of the payments on their BUx sales dashboard and transfer the payments to their bank account online without leaving the office.

In addition, the fee for every PHP50 to PHP10,000 spend is only PHP20 per transaction when paying via BUx for over-the-counter channels such as 7-Eleven, Cebuana Lhuillier, Palawan Pawnshop, Robinsons Department Store and more. Almost 100x more affordable than paying directly via a remittance center, which most J&A Tickets and Tours customers are doing. Using BUx also expanded the business’ reach in other parts of the Philippines, not just Antique as BUx is the gateway to hundreds of payment channels with over 50,000 locations nationwide.

J&A Tickets and Tours landed Top 2 spot in sales for Starlite Ferries agents nationwide in 2021.

Featured BUx solution

J&A Tickets and Tours uses BUx’s customizable and branded payment links for an easy online checkout experience via SMS, email and chat apps such as Facebook Messenger, Viber, WhatsApp which works even without a website. Learn how to create your own payment link through BUx here

Want to power up your business like J&A Tickets and Tours? BUx is a secure payment solution that offers a wide range of payment channels and services tailored for small businesses. Sign up for a free BUxBIZ account here.

 

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