Terms & Conditions

Bux is an end-to-end payments and logistics solutions for e-commerce that aims to provide a seamless experience to both buyers and sellers. The platform is available via web or via Facebook Messenger. This solution allows buyers to pay through a wide array of payment facilities and sellers to accept these payments. Sellers also have the ability to ship their products by choosing from the list of logistics partners integrated in the system. Sellers are then capable of withdrawing their funds received from buyers through any bank through Instapay, Pesonet, Unionbank Fund Transfers and EON network in near real time. Bux supports both web and Facebook Messenger.

The terms “Platform,” and “website” shall be interchangeably used with Bux in this document and shall refer to Bux as a platform or website.

The following are terms of the legal agreement (the “Agreement”) between you and Bux (the “Platform”) that will govern your use of the Platform through www.bux.ph and other Bux channels. The Platform is owned and operated by UBX Philippines Corporation (“UBX PH”), a duly organized and existing entity under the laws of the Republic of the Philippines with office address at 33rd Floor UnionBank Plaza, Meralco Ave. corner Onyx and Sapphire Roads, Ortigas Center, Pasig City, Philippines. By accessing, browsing and/or using the Platform, you acknowledge that you have read, understood, and agree to be bound by the Terms and Conditions of this Agreement and to comply with all the terms and conditions herein and any future revisions or amendments to the same, applicable laws and regulations. The Terms and Conditions of this Agreement form an essential basis of the agreement between you and UBX PH.

UBX PH reserves the right to amend this Agreement at any time. All changes shall have immediate effect and your continued use of the Platform shall be deemed a continuing acceptance of, understanding or agreement to all the provisions in this Agreement and to its future revised versions. UBX PH may terminate, suspend, amend, or restrict your access to all or any part of the Platform without need of prior notice or liability. Any amendment or revision to this Agreement shall be posted in the Platform for your information or reference.

You are strictly prohibited from using Bux to receive payments for unauthorized, illegal, or prohibited items like narcotics or illegal drugs, unauthorized or illegal gambling or gaming, pornography, products infringing on any third party’s copyright, patent, trademark, trade secret or other property rights or rights of publicity or privacy, or any other products or services prohibited by rules, regulations or the law. You agree that any damage or liability incurred by you as a result of these activities, including fines, penalties or other related legal expenses, will be for your own account.

All data obtained from or provided by UBX PH, regardless of the method of delivery, is explicitly prohibited from publication and distribution and is subject to UBX PH’s data terms of use. Moreover, any data provided by UBX PH, regardless of the method of delivery, used for any competing purpose and such data may only be used for the transactions performed in Bux or with other products or services of UBX PH. The use of the website, Platform and their Contents may only be used for lawful purposes. All participants in the website or Platform are prohibited from using the site, Platform and their contents that would constitute a violation of any applicable law, regulation, rule or ordinance of any nationality, state, or locality or of any international law or treaty, or that could give rise to any civil, criminal, or administrative liability to UBX PH or any third party. Any unauthorized use of the website, Platform and their Contents, including but not limited to, unauthorized entry into UBX PH’s systems, misuse of passwords, or misuse of any information posted on the Platform is strictly prohibited. Any eligibility for a particular product or service in the Platform is subject to the final determination by UBX PH.

You may access your profile by signing in to the Platform using your web browser or your mobile device.

You allow Bux to impose fees for the use of our services such as payment channels. The applicable fees are posted on the website and you will be informed of the exact amount to be collected from you for every transaction that you will make in Bux.

Signing up to the Platform shall be done via website, Facebook Messenger. During sign up, you must provide the necessary information needed such as, but not limited to, your complete name, email address, mobile number, legal business name, company position, company industry, business type, business contact information, personal or business documents, financial statements, identification cards, other details about yourself or your business, etc. It shall be assumed that all the information you have provided is correct, true and accurate. The information you have provided can and will be used as a basis for allowing you to avail of certain products or services offered in the Platform. Whenever any information submitted is found to be false, or inaccurate, Bux will allow two (2) business days (from notice to merchant/seller) to provide the correct information or documentation. If, after two (2) business days, the necessary information still has not been submitted to the Bux team, the account of the users will be deactivated and payments and fund transfers will be put on hold for a minimum of one (1) month, or until the proper documentation is provided. If no update has been provided by the account holder (merchant/seller) after one (1) month, Bux will terminate the account.

Once signed up, the Platform will allow you to choose payment facilities, withdraw funds and book logistics services based on your preferences. All payment-related transactions and logistics services are based on the Terms & Conditions of the payment processors, UnionBank of the Philippines and the logistics company selected. Once any of these services are requested, the Platform will allow you to receive and accept the following communications sent by the Platform (1) payment and QR code; (2) order forms; (3) Instapay, Pesonet, Unionbank Fund Transfers and EON Bank Transactions; (4) documents, and; (5) information as required by the law and participating partners, among others.

You assume full responsibility and liability for all transactions made by or under your profile or account through the use of the Platform. It is understood that your password is known only to you and, as such, any transaction effected using your password and/or one-time PIN (OTP) shall be conclusively presumed to have been done, executed or authorized by you. UBX PH will not be liable for any claim arising from your transaction made through the Platform.

Before proceeding with the payout transaction, an OTP will be sent to your registered mobile number or email address for security and verification purposes.

You agree that the Platform, at its sole discretion, is entitled to act on the instructions it has received from you after the correct entry of your password and/or one-time PIN, or your other biometric authentication methods such as, but not limited to, fingerprint scanning, facial recognition or retina scan. You further agree that the Platform shall not be liable and you agree to indemnify the Platform for any loss, damages or costs the Platform incurs for acting in accordance with or based on instructions it has received from you.

This section informs you of your rights when receiving electronic communications from the Platform.

Electronic Communications. You agree that all communications from UBX PH relating to your use of the Platform or related services may be provided or made available to you electronically by electronic mail, SMS, at the Platform, or website.

Scope of Consent. Your consent to receive electronic communications and do business electronically, and our agreement to do so, applies to all your interactions or transactions to which such electronic communications relate, whether between you and UBX PH or other participants in the Platform involved in your transaction.

Hardware and Software Requirements. To access and retain the communications electronically, you will need to use a device with an internet connection and an up-to-date browser capable of attaching files in the form of portable document format (PDF), images (JPG/PNG), and other file types.

Mobile Technology. Mobile devices such as tablets, smart phones or similar devices should be able to access and retain electronic communications when accessing the website or Platform. If you are accessing our site electronically through a mobile device, such as a tablet, smartphone or similar device, you must also be able to access and retain the communications electronically.

Withdrawing Consent. You may withdraw your consent to receive electronic communications in the manner described below. Once consent is withdrawn, no further transactions will be allowed and any transaction shall be considered cancelled. The withdrawal of your consent will not affect the legal validity and enforceability of existing transactions or any electronic communications provided or business transacted prior to the withdrawal of your consent.

Changes in Your Contact Information. You agree to keep us informed of any changes in your mobile number, email address, and other contact information you have provided to enable continuous receipt of electronic communications from the website. Your information can be updated at any time by accessing your profile in the website.

1. Disruption, failure or delay relating to or in connection with the website and/or its services due to circumstances beyond the control of UBX PH, unforeseen events, fortuitous events such as, but not limited to, prolonged power outages, breakdown in computers, software, operating systems and telecommunication facilities, government orders, typhoons, floods, public disturbances, calamities or other acts of nature or Acts of God.

2. Any fraudulent or unauthorized access or utilization of the website due to theft, unauthorized disclosure of personal information, mobile phone numbers, emails, passwords or unauthorized usage of biometrics or other security measures used in the website with or without the participation of the information owner.

3. Inaccurate, incomplete or delayed information received due to disruption or failure of any information or communication facilities or telecommunication network, internet or software or hardware.

4. Failure or inability to use the website.

5. Any disclosure of information concerning your profile and/or transactions to persons for any reason whatsoever, including, but not limited to, wiretapping of communication lines or erroneous connection by telecommunication switches, or errors in transmitted information due to faulty lines, and any and all forms of high technology surveillance or fraud.

6. Loss of your mobile phone, mobile devices and/or other electronic devices enrolled in the Platform.

BY AVAILING OF OUR SERVICES YOU WARRANT AND UNDERTAKE TO COMPLY WITH DISPUTE RESOLUTION TERMS.

All disputes arising out of, relating to, or in connection with penalties imposed on you can be settled by signing a Release, Waiver, and Quitclaim agreement (RWQ agreement). If you do not sign the RWQ agreement, you agree and undertake that the remaining recourse for a solution is to go through resolution before the proper courts of law.

All disputes arising out of, relating to, or in connection with the interpretation or application of this Agreement and Terms or Your use of the Services that cannot be resolved informally or will be resolved through binding arbitration on an individual basis, except that you and us are not required to arbitrate any dispute in which either party seeks equitable relief for the alleged unlawful use of copyrights, trademarks, trade names, logos, trade secrets, or patents. Arbitration will be initiated solely through the Philippine Dispute Resolution Center, Inc. (“PDRCI”). This arbitration agreement will survive the termination of your relationship with UBX PH. Notwithstanding the foregoing, UBX PH may choose to bring an individual action in court.

Any dispute, claim or difference directly or indirectly arising out of or in connection with this Agreement, including any question regarding its existence, interpretation, construction, performance, validity or termination shall be referred to and finally determined and settled by arbitration in accordance with the PDRCI arbitration rules (the “Rules”) by three (3) arbitrators appointed in accordance with the Rules. The arbitration shall be held in Pasig City, Philippines and shall be conducted in English.

These Terms and Conditions shall be exclusively governed and interpreted under the laws of the Republic of the Philippines without regard to its conflict of laws provisions.

You undertake and warrant that the items, goods or services you are selling, offering, marketing or advertising via the website are not illegal or in violation of any laws, rules or regulations and satisfy the standard expectations of a buyer and do not and will not infringe any third party rights and are of an acceptable quality and consistent to Your released product information.

In any event, you agree and understand that UBX PH is not a party to the transaction between you and your Buyer. As such UBX PH shall not be liable for or answerable to any damages or losses arising from your transaction with your Buyer, including non-fulfilment or non-delivery of the services or goods.

You will have access to services of third parties through the website (the “Third Party Services”) for Payment Processing, Logistics and Disbursement. In those cases, said Third Party Services shall be subject to the terms, conditions, and limitations imposed by those third parties, which shall also be binding on you whenever you use them. UBX PH reserves the right to reject or refuse any Third Party Service used by you in conjunction with its services.

Your transactions, correspondence or business dealings with, or participation in promotions of third parties, including payment and delivery of related goods or services, and any other terms, conditions, warranties, or representations associated with such transactions, correspondence, dealings or participation, are solely between you and such third party. UBX PH shall not be responsible or liable for any loss or damage incurred as the result of any such transactions, correspondence, dealings or participation or as the result of the presence of such third party advertisers on the website.

When you acquire goods or services from, or when you sell or offer to sell goods or services to a third party through our website, you understand and agree that (i) UBX PH is not a party to the contract between you and the third party; (ii) UBX PH is under no obligation to monitor the third party service you have contracted with, and; (iii) the third party will be responsible for all obligations under the contract with you, including, without limitation, warranties or representations.

UBX PH shall not be liable and/or responsible with respect to the title, quantity, quality or any other aspect related to the goods and/or services that you offer, and no warranty, or indemnity of any kind shall be given or deemed to be given by UBX PH in respect thereof.

You shall be solely liable for the loss incurred by you due to unauthorized transactions where the loss is due to an act or omission attributable to you, such as, but not limited to, where you have failed to secure your credentials or account.

You agree and acknowledge that nothing in this Agreement limits you from entering into similar arrangements or availing of similar services with third parties. Accordingly, you agree and acknowledge that UBX PH shall not be liable for any loss incurred by you due to such similar arrangements or services with third parties.

1. There is no allegation or claim of non-delivery from your end in any of your transactions in Bux by a third party;
2. There is no allegation of non-fulfilment from your end in any of your transactions in Bux by a third party;
3. There is no complaint from your client or counterparty for non-delivery or non-fulfilment of any of your transactions wherein you used Bux to facilitate payment.